This training is aimed at all staff that comes into contact with customers. The course will include how to present a professional and caring customer focused community transport service. The course will outline how to deal effectively with complaints and irate customers.
| Type |
Training |
| Start Date |
Monday 22nd November 2010 |
| End Date |
Monday 22nd November 2010 |
| Times |
9:30 am to 12:30 pm |
| Key |
 |
| Location |
Nicva Offices, Belfast |
| Cost |
Members £55.00
Non-Members £65.00 |
| Contact |
Gerard Galvin |
| Contact Email |
gerard@ctauk.org |
| Telephone |
02890941661 |
| |
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