Individual Transport
Dial a Lift - Audio Information leaflet
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Click here to listen to audio files from the Dial a Lift Information leaflet. » |
What is Dial a Lift?
A new transport service for individuals living in rural areas who are unable to, or find it difficult to, use public transport. The Dial a Lift transport service is delivered to you by your local community transport operator. There are operators all over Northern Ireland ready to provide transport solutions for you.
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What can Dial a Lift be used for?
Dial a Lift can be used for a variety of purposes including:
- Shopping or personal business
- Some local health services
- Local pharmacy
- Post office or banking
- Training and employment
- Visiting friends and family
Dial a Lift provides access to local services or links you with the public transport network to travel beyond your local area.
Who can use these Dial a Lift services?
To qualify to use Dial a Lift you must be a member of your local Community Transport Service and meet the following criteria:
- Live in a rural area, i.e. an area not covered by the Urban Door to Door scheme.
- Please contact us on 0845 650 1190 to discuss. You may qualify for the Urban Door to Door scheme.
- Have difficulty accessing everyday services due to lack of transport.
How are these services funded?
The Dial a Lift Service is funded through the Rural Transport Fund within the Department for Regional Development. The Assisted Rural Travel Scheme is funded by the Department of Agriculture and Rural Development.
Do I need to register to use the Dial a Lift service?
Yes, you must register with your local community transport operator who delivers Dial a Lift services. To register as a member please contact us on 0845 650 1190 or click here!!!
When is the service available?
The service is available week days from 8am until 6pm with restricted operating hours during public holidays.
How do I make a booking for travel?
Bookings can be made by contacting your local community transport office on 0845 650 1190. All requests for transport should be made as soon as possible but bookings can be taken up to 4pm on the last working day before travel.
How much does Dial a Lift transport cost?
Fares are determined by distance travelled. A single journey of up to 5 miles will cost no more than £2.00.
Can I use my Translink SmartPass to travel on Dial a Lift?
You can travel free of charge on Dial a Lift if you hold one of the following SmartPasses:
- Senior
- 60+
- Blind
- War Disabled
You can travel for ½ fare on Dial a Lift if you hold the following SmartPass:
- Half Fare SmartPass
(This is a pilot project funded by DARD until March 2011).
Is this service accessible?
Dial a Lift is accessible and inclusive. Transport will be matched to your requirements using a range of resources at the disposal of your local community transport operator, including accessible vehicles for wheelchair access.
Urban Door to Door
If you live in a town or city you may qualify for Urban Door to Door service. For further information and criteria or to find out if your area qualifies for this service please go to the Department For Regional Development web site.
